Welcome to LeadsNet Solution (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our platform and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use our Services.
1. Acceptance of Terms
By creating an account or using our Services, you represent that:
You are at least 18 years old and capable of entering into a legally binding contract.
You have the authority to enter into these Terms on behalf of any organization you represent.
You agree to abide by these Terms and all applicable laws and regulations.
2. Definitions
“User”: Refers to any individual or entity accessing or using our Services, including freelancers and clients.
“Freelancer”: Individuals who offer services on the platform.
“Client”: Individuals or entities seeking to hire freelancers through our platform.
“Platform”: The LeadsNet Solution website and any associated applications or tools.
“Services”: The functionalities provided by LeadsNet Solution, including job postings, proposals, payments, communication tools, and any other services offered through the platform.
3. User Accounts
3.1 Account Creation
To access certain features of our Services, you must create an account. During the registration process, you must provide accurate, complete, and up-to-date information, including your name, email address, and other requested information.
You may not create an account on behalf of someone else or use another person’s account without their permission.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.
3.3 Account Termination
You may terminate your account at any time by following the account closure instructions on the platform. Upon termination, you will lose access to your account and any associated data.
We reserve the right to suspend or terminate your account at our discretion, with or without notice, for reasons including, but not limited to, violation of these Terms, fraudulent behavior, or failure to comply with payment obligations.
4. Service Fees
4.1 Fees for Freelancers
LeadsNet Solution charges a service fee on the earnings of freelancers. This fee structure may vary based on the type of services offered and will be clearly displayed on the platform. Current fee schedules can be found [insert link to fee schedule].
The fees will be deducted/added automatically from the payment you receive for your services.
4.2 Client Fees
Clients may also incur service fees based on project costs. All fees will be communicated clearly on the platform before you finalize any transaction.
Clients are responsible for ensuring that they have sufficient funds available to cover the costs of the services they wish to purchase.
4.3 Payment Terms
All transactions must be conducted through our platform. Freelancers will receive payment for services rendered, minus applicable fees, through our designated payment processing systems.
Clients must make payments promptly according to the agreed terms. Payments must be made in U.S. dollars unless otherwise stated.
4.4 Refund Policy
Clients may request a refund for services not delivered or completed as agreed. Requests for refunds must be submitted through our platform within [X days] of the project’s completion or cancellation. We reserve the right to investigate and determine the validity of refund requests.
4.5 Dispute Resolution Fees
In the event of a dispute between users, LeadsNet Solution may charge fees for mediation or arbitration services. These fees will be communicated to users before the initiation of any dispute resolution process.
5. User Responsibilities
5.1 Freelancer Obligations
Profile Accuracy: You agree to maintain an accurate and updated profile, including your skills, work experience, and availability. Any false or misleading information may result in the suspension or termination of your account.
Quality of Work: You are responsible for delivering high-quality services that meet the specifications outlined in the project description and adhere to agreed timelines.
Communication: You agree to communicate professionally with clients, respond promptly to inquiries, and keep clients updated on the status of their projects.
5.2 Client Obligations
Project Description: You agree to provide detailed and accurate descriptions of the projects you wish to post, including expectations, timelines, and budgets. Clients should ensure that their project descriptions do not infringe on the intellectual property rights of others.
Payment Compliance: You agree to pay freelancers promptly for completed work in accordance with the agreed terms. Clients are responsible for ensuring that payments are made in full and on time.
Review and Feedback: You agree to review work delivered by freelancers and provide constructive feedback to assist in future project improvements. Timely feedback is crucial for the successful completion of projects.
6. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
• Creating multiple accounts to manipulate our Services or avoid fees.
• Engaging in fraudulent, deceptive, or misleading conduct.
• Using our platform for illegal activities or to promote illegal goods and services.
• Harassing, threatening, or defaming other users or third parties.
• Posting any content that infringes on the intellectual property rights of others.
• Circumventing or manipulating our fee structure or payment systems.
7. Dispute Resolution
7.1 Informal Resolution
In the event of a dispute between freelancers and clients, we encourage both parties to engage in informal discussions to resolve the issue amicably. Communication is key, and we recommend attempting to resolve issues directly before escalating.
7.2 Mediation
If informal discussions do not resolve the dispute, either party may request mediation through our platform. We will facilitate mediation services to assist in reaching a resolution.
Any mediation conducted through our platform will be confidential, and both parties agree to participate in good faith.
7.3 Arbitration
Any disputes arising out of or related to these Terms that cannot be resolved through mediation will be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [insert location], and the decision of the arbitrator shall be final and binding.
You agree that any claims must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
7.4 Limitation of Liability
LeadsNet Solution is not liable for any direct, indirect, incidental, or consequential damages resulting from any disputes between users. Our role is limited to facilitating connections between freelancers and clients, and we do not endorse or guarantee the quality of services provided by freelancers or the payment compliance of clients.
8. Intellectual Property Rights
8.1 Ownership of Content
All content, materials, and intellectual property associated with the platform are owned by LeadsNet Solution. Users may not reproduce, distribute, or create derivative works from any of our content without express written permission.
8.2 User-Generated Content
By posting or sharing content on the platform, you grant LeadsNet Solution a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute such content in connection with our Services.
You are responsible for ensuring that any content you post does not violate the intellectual property rights of third parties.
8.3 Feedback and Suggestions
If you provide feedback or suggestions regarding the platform or Services, you grant us the right to use such feedback without any obligation to you.
9. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.
We are committed to protecting your privacy and will handle your personal information in accordance with applicable privacy laws.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United States. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in [insert jurisdiction].
You agree to submit to the personal jurisdiction of the courts located in [insert jurisdiction] for the resolution of any disputes arising out of these Terms.
11. Changes to Terms
We may modify these Terms at any time. Any changes will be effective immediately upon posting on the platform. Your continued use of the Services after changes are made constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically for updates.
12. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
13. Entire Agreement
These Terms constitute the entire agreement between you and LeadsNet Solution regarding your use of our Services and supersede any prior agreements or understandings, whether written or oral.
14. Contact Information
For questions or concerns regarding these Terms, please contact us at:
LeadsNet Solution
Email: Support@leadsnetsolution.com